Evaluation

Your Job will involve providing anonymous feedback to our company about the customer experience at their locations. Companies use this survey for many reasons, but all programs involve evaluating whether the company's standards are being met . During a typical survey session, you will make observations at a specific store, restaurant, or other type of location, while blending in like an average customer. What a survey report will entail are listed: 1) How long it took you to get services. 2) Smartness of the attendant 3)Customer service professionalism 4)Sometimes you might be required to upset the attendant, to see how they react to clients when they get tensed(under pressure). Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area.